Privacy Policy

1. What personal information is collected?

  • Only data necessary to deliver the service (e.g. user identity, location).

  • Includes session cookies / tokens, visit and search history, device language preference. Retention periods vary by data type (e.g. service usage records kept for 3 months, payment and contract records for 5 years). airfob.com

2. How is data used and stored?

  • To provide, maintain, and improve services (e.g. access control, analytics).

  • Users’ location data remains until they withdraw consent or membership; location usage logs kept for minimum 6 months. mocaplatform.com+6airfob.com+6touchplan.io+6

  • Stored securely on AWS in Korea, US, Germany. MOCA manages cloud providers but doesn’t access personal data for any other purposes. moca.org+5touchplan.io+5touchplan.io+5

3. Disclosure of Personal Information

  • Not shared commercially or with third parties unless:

    1. User consents

    2. Required by law

    3. Needed for service delivery (e.g. payments)

    4. For anonymized analytics

  • Location data shared only with user designation, along with sender/time details. touchplan.io+8airfob.com+8touchplan.io+8

4. Third‑party processors & international transfer

  • AWS (cloud storage), HubSpot (marketing) used across countries.

  • Users can opt-out of overseas data storage, but this may limit functionality.

5. User rights

  • Users can access, correct, delete, and request suspension of personal info.

  • Rights exercisable via email/fax; minors’ requests handled via guardians. mocastore.org+1mocapay.com+1

6. Cookies / tracking

  • Session/local storage used for service login, UI preferences.

  • Behavior data (site visits, search history, purchase history) retained for 1 year. airfob.com

7. Security & data management

8. Policy updates

  • Major changes notified at least 30 days in advance; updates posted online 7 days prior to enforcement.

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